A STUDY ON EMOTIONAL INTELLIGENCE AMONG IT EMPLOYEES, CHENNAI

Ms. Anita Sharon. A

Abstract


In this day and age the Economy is always growing, business volumes rising. We live in a World where competition is always present and
confrontations and battles at a business level are all around us. Therefore management theories develop models on “the rivalry of a company based
on its human resources”, with the argument that a company can achieve competitive advantages through creation and protection that increases
distinctive value. In this environment managers begin to conclude that the motto is “not knowing how to do it, but yes increasing its value”.
It includes the abilities to accurately perceive emotions, to access and generate emotions so as to assist thought, to understand emotions, to access
and generate emotions so as to assist thought to understand emotions and emotional knowledge and to reectively regulate emotions and emotional
knowledge and to reectively regulate emotions so as to promote emotional and intellectual growth.
Emotional Intelligence helps the employees to increase their emotional self-awareness, emotional expression, creativity, increase tolerance,
increase trust and integrity, improve relations within and across the organization and thereby increase the performance of each employee and the
organization as a whole. “Emotional intelligence is one of the few key characteristics that gives rise to strategic leaders in organizations”
This research paper throws light on the impact of emotional intelligence on performance of employees and the next objective is to know how to
become an EI organization. Emotional Intelligence (EI) refers to the ability to perceive, control, and evaluate emotions. Some researchers suggest
that emotional intelligence can be learned and strengthened, while other claim it is an inborn characteristic. Through this study, it is concluded that
emotional intelligence has greater impact on performance of employees. Secondly an emotionally intelligent organization is based on an
organizational strategy to improve business performance.


Keywords


presentation explores Social Emotional Learning

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